Every game comes direct from publishers
Fast & free electronic delivery
Reducing C02 by Planting trees
ExplainedWe love rewarding customers that buy their games from us. Every purchase earns your account XP points, which grant you access to our loyalty program. As you gain more points, you’ll move up to shinier, higher tiers containing exclusive benefits.
TiersGain access to Bronze XP tier with just your first 10 XP earned, unlocking your XP page and the goodies within. Silver XP unlocks at 500 XP and Gold XP at 1,000 XP.
You stay in your new tier permanently once unlocked. Some games grant you a huge amount of XP while you can move up even faster by looking out for double XP promotions.
for next level
benefitsYour XP status unlocks deals and loyalty rewards, which include:
XP rewards change monthly including exclusive publisher promotions, check back regularly to discover new rewards and stay in touch via email to get updates first.
Look out for products tagged with the XP flash across store, indicating higher savings for you vs non members. To find all of your XP exclusive content and information on your tier level, visit your XP benefits page.
Go to my XP areaOur new XP program better rewards long term loyalty. Once you reach a new XP tier, you stay there until you level up - no more losing XP points.
Every product that is eligible to earn you XP tells you how much you can earn on the page. You only earn XP once your purchase is fulfilled - so that means pre-orders and payments that are still pending will not earn XP until they are completed.
You can see the maximum amount of XP you will earn on any product page that is eligible. If any further discounts are applied to your purchase in the basket, this will affect the amount of XP that is earned.
The VIP system is gone, but your previous purchases may still have earned you enough XP to reach one of our XP tiers. Login now to find out.
Most products are, but you won’t earn any XP for buying gift cards. However, you will still earn XP when you make a purchase using credit redeemed on your account.
If you have to refund an order, you will lose the XP for that purchase.
Yes. Once you've reached an XP threshold, you've made it to that tier. Enjoy the benefits of shopping with us including exclusive offers. Level up with us, to level up your game library!
When you earn enough XP to reach a new level, your account will gain access to the new tier within 24 hours of your points being assigned. Remember, pre-purchase XP is only assigned once the game is released.
Your account will continue to earn XP points even when you've reached Gold tier and can access our best monthly rewards. Look out for new promotions and ways to flex your XP points in future, and remember to check your XP page often for new and exclusive deals.
